Privacy Policy

1. Information We Collect

Account information. When you register we collect your email address, chosen username, display name, password (stored as a bcrypt hash — never in plain text), and your birth date for age verification.

Profile content. Optional profile photo, bio, links you add yourself, and preferences.

User-generated content. Live streams (video + audio), stream replays, chat messages, direct messages, reels, stories, posts, gifts you send or receive, invites and comments.

Device + technical data. Device type, operating system, app version, IP address (used for security and abuse prevention), crash diagnostics, approximate location derived from IP.

Usage data. Streams watched, gifts sent, follows, subscriptions, session timestamps, engagement events used to personalize your feed.

Payment + subscription data. When you buy coins or subscribe to a creator, we collect transaction identifiers, the amount purchased, and the product. Card numbers and full billing details are handled by our payment processors — we never see or store them.

Camera + microphone. Accessed only when you explicitly start a stream or join a Suite video call. Streams are ephemeral unless you opt to save a replay.

2. How We Use Information

• Operate the service — authenticate you, run livestreams, deliver messages, process purchases.
• Personalize your feed, recommendations, and notifications.
• Process subscriptions, virtual-currency transactions, and creator payouts.
• Keep the platform safe — detect fraud, abuse, spam, CSAM, and policy violations.
• Respond to customer support requests.
• Improve the product (aggregate analytics, bug diagnostics).
• Send transactional email (e.g. password resets). We do not send marketing email without your opt-in.
• Comply with legal obligations.

3. Legal Bases (EEA/UK users)

We process personal data on these legal bases under GDPR/UK GDPR:

• Contract — to provide the Be With Me service you signed up for.
• Legitimate interests — security, fraud prevention, product improvement, and limited analytics.
• Consent — for camera/microphone access, optional tracking, and where required by law.
• Legal obligation — to respond to lawful government requests.

4. Third-Party Processors

We use the following providers to run the service. Each has its own privacy policy governing the data they process on our behalf.

• Mux — live video ingest, HLS playback, replay storage.
• LiveKit — WebRTC for multi-guest Suite video calls.
• Render — backend API hosting.
• Vercel — web frontend hosting.
• Stripe — web payments and subscription billing.
• Apple — in-app purchases (iOS) via StoreKit.
• Resend — transactional email delivery.
• Sentry — application error monitoring and crash reporting.
• Anthropic / OpenAI — AI-assisted content moderation and, where enabled, creator analytics.

We do not sell your personal data to any third party.

5. Data Sharing

Your account display name, username, avatar, public posts, public streams, and chat messages in public streams are visible to other Be With Me users. Direct messages are visible only to the participants.

We share personal information outside the service only:

• With the processors listed in Section 4, strictly as needed to operate the service.
• To comply with valid legal process (subpoena, court order, law enforcement request) — we notify affected users unless prohibited.
• To protect the safety of our users or the public.
• In connection with a corporate transaction (merger, acquisition) — we will update this policy and notify you.

6. Data Retention

We retain personal data only as long as we need it.

• Account data — while your account is active. When you delete your account, personal fields (email, username, bio, avatar) are anonymized within 24 hours.
• Live streams — replays retained for 90 days unless you save or archive.
• Chat messages — retained with the stream for up to 12 months, then pruned in batches.
• Direct messages — retained until both participants delete them.
• Payment records — retained for 7 years for tax and accounting compliance (with PII minimized).
• Security logs — retained up to 12 months.

7. Your Rights

You have the right to:

• Access — request a copy of the personal data we hold about you.
• Correction — update inaccurate information (you can edit most of this directly in your profile settings).
• Deletion — delete your account in-app via Profile → Settings → Delete Account, or by emailing us. See Section 8 for details.
• Portability — request your data in a machine-readable format.
• Object / restrict — object to processing based on legitimate interest.
• Withdraw consent — at any time where processing is consent-based.
• Non-discrimination (CCPA) — we will not penalize you for exercising your rights.
• Complaint — lodge a complaint with your local data protection authority.

To exercise any of these rights, email stopresolutions1@gmail.com. We respond within 30 days.

8. Account Deletion

You can delete your account at any time from within the app: Profile → Settings → Delete Account. When you delete your account:

• Your email, username, display name, bio, and avatar are anonymized within 24 hours.
• Any active Stripe subscriptions are canceled immediately.
• Your streams are ended, your creator profile is hidden, and follower relationships are removed.
• Content you posted (chat messages, gifts sent) remains visible where required to preserve conversation context for other users, but is attributed to "Deleted user".
• Payment records may be retained for tax and accounting compliance.

9. Security

We use industry-standard security measures including TLS/HTTPS for all network traffic, encrypted password storage (bcrypt), signed webhook verification, rate limiting, and regular security audits. No system is perfectly secure; in the event of a breach affecting your personal data, we will notify you in accordance with applicable law.

10. Age Restriction

Be With Me is intended for users 18 and older. We do not knowingly collect personal data from anyone under 18. If you believe a child has provided us information, email us at stopresolutions1@gmail.com and we will delete it promptly.

11. International Transfers

We are based in the United States and our primary infrastructure is hosted in the United States. If you use Be With Me from outside the US, your data will be transferred to and processed in the US under appropriate safeguards (e.g. Standard Contractual Clauses where required).

12. Cookies + Local Storage

We use first-party cookies and browser localStorage to keep you signed in, remember preferences, and operate the service. We do not use advertising cookies. On iOS, if we integrate analytics that use device identifiers, we first ask for your permission via Apple's App Tracking Transparency prompt.

13. California Privacy (CCPA)

California residents have additional rights: to know what personal information we collect, use, and share; to delete personal information; to opt out of any sale or sharing (we do not sell or share for cross-context behavioral advertising); and to limit use of sensitive personal information. We do not discriminate against users who exercise these rights.

14. Changes

We may update this policy as the service evolves. Material changes will be notified in-app and/or by email. Continued use of Be With Me after an update means you accept the revised policy.

15. Contact

Questions, concerns, or requests about this policy?

Be With Me · 1 Stop Resolutions LLC
Email: stopresolutions1@gmail.com